http://john.scardino.us/blog/2009/07/28/the-frank-sinatra-rule/ views on quality, management, and quality management Sat, 21 Jan 2012 16:00:37 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://john.scardino.us/blog/2009/07/28/the-frank-sinatra-rule/comment-page-1/#comment-119 Tom Sweatman Wed, 29 Jul 2009 00:09:07 +0000 http://john.scardino.us/blog/?p=239#comment-119 John, Some good stuff in here. Delegating is difficult for middle managers, who don't really have much authority to hold those they delegate authority responsible for performance. Gov't is a classic example, it is virtually impossible to fire a gov't employee for missing performance goals. I'm glad you tied authority and responsibility to each other. John,
Some good stuff in here. Delegating is difficult for middle managers, who don’t really have much authority to hold those they delegate authority responsible for performance. Gov’t is a classic example, it is virtually impossible to fire a gov’t employee for missing performance goals. I’m glad you tied authority and responsibility to each other.

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