[i started writing this post as a comment on megan murray's blog post, actually, but it quickly grew into something more.]

i find email to be a burden to my work.

it’s the hammer in the tool box. the problem is, not every situation is a nail. sometimes you need a screwdriver, and other times you need a wrench. but we’re so dependent on email (i blame ms outlook for it) that we all try hammering in screws and bolts — even when we know it doesn’t work.

even though we have instant messaging, and even though we have enterprise 2.0 tools like wikis and blogs and more, we time and time again return to email.

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