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	<title>business as i see it &#187; management</title>
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	<description>views on quality, management, and quality management</description>
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		<title>on knee-jerk reactions</title>
		<link>http://john.scardino.us/blog/2010/06/30/on-knee-jerk-reactions/</link>
		<comments>http://john.scardino.us/blog/2010/06/30/on-knee-jerk-reactions/#comments</comments>
		<pubDate>Thu, 01 Jul 2010 01:16:38 +0000</pubDate>
		<dc:creator>john</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[management]]></category>

		<guid isPermaLink="false">http://john.scardino.us/blog/?p=462</guid>
		<description><![CDATA[things don&#8217;t always go as you had planned.  something at some point will happen which throws off your expectations.  no project is without it&#8217;s problems challenges (sorry, in the consulting world we don&#8217;t like the word &#8216;problem&#8217; because it has a negative connotation to it) — but before you institute solutions, you absolutely have to [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
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		<title>what do you look for when you hire?</title>
		<link>http://john.scardino.us/blog/2010/06/07/what-do-you-look-for-when-you-hire/</link>
		<comments>http://john.scardino.us/blog/2010/06/07/what-do-you-look-for-when-you-hire/#comments</comments>
		<pubDate>Mon, 07 Jun 2010 11:12:47 +0000</pubDate>
		<dc:creator>john</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[teams]]></category>

		<guid isPermaLink="false">http://john.scardino.us/blog/?p=458</guid>
		<description><![CDATA[we&#8217;ve had a big hiring push lately at my firm, and to be quite frank i don&#8217;t really like it. to me it&#8217;s not enough to hire bright, intelligent, promising people to add to your workforce.  you have to go beyond that and think about the team(s) those people will be on.  this is hard [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
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		<title>showing appreciation: not just a manager&#8217;s role</title>
		<link>http://john.scardino.us/blog/2010/01/10/showing-appreciation-not-just-a-managers-role/</link>
		<comments>http://john.scardino.us/blog/2010/01/10/showing-appreciation-not-just-a-managers-role/#comments</comments>
		<pubDate>Mon, 11 Jan 2010 01:46:49 +0000</pubDate>
		<dc:creator>john</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[collaboration]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[motivation]]></category>
		<category><![CDATA[teams]]></category>

		<guid isPermaLink="false">http://john.scardino.us/blog/?p=382</guid>
		<description><![CDATA[i&#8217;m not sure exactly what my favorite part of hockey is.  as a goaltender (in my younger years), i have to admit that few things get me going more than a glove save on a 2-on-1 breakaway.  i can still appreciate a fine dangle, however. i can tell you with conviction, however, that one of [...]]]></description>
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		<slash:comments>0</slash:comments>
		</item>
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		<title>always plan on success</title>
		<link>http://john.scardino.us/blog/2009/11/02/always-plan-on-success/</link>
		<comments>http://john.scardino.us/blog/2009/11/02/always-plan-on-success/#comments</comments>
		<pubDate>Mon, 02 Nov 2009 11:15:50 +0000</pubDate>
		<dc:creator>john</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[presentations]]></category>
		<category><![CDATA[success]]></category>
		<category><![CDATA[theory]]></category>

		<guid isPermaLink="false">http://john.scardino.us/blog/?p=348</guid>
		<description><![CDATA[i was in a meeting recently with a senior associate in my firm, and spent the vast amount of the 4 hours we had together furiously taking notes.  unfortunately i couldn&#8217;t write as fast as he was talking, so i ended up not capturing all of the information that was there for the taking.  for [...]]]></description>
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		<slash:comments>1</slash:comments>
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		<title>do it, and let them see you do it</title>
		<link>http://john.scardino.us/blog/2009/10/19/do-it-and-let-them-see-you-do-it/</link>
		<comments>http://john.scardino.us/blog/2009/10/19/do-it-and-let-them-see-you-do-it/#comments</comments>
		<pubDate>Mon, 19 Oct 2009 11:45:20 +0000</pubDate>
		<dc:creator>john</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[motivation]]></category>
		<category><![CDATA[teams]]></category>
		<category><![CDATA[theory]]></category>

		<guid isPermaLink="false">http://john.scardino.us/blog/?p=336</guid>
		<description><![CDATA[it&#8217;s easy to tell people what to do or what&#8217;s expected of them, but leading by example says a lot about who you are as a person, not just as a leader. when you&#8217;re a leader, one thing you expect from your team or organization is accountability.  you expect your people to embrace their roles, [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>&#8220;the frank sinatra rule&#8221;</title>
		<link>http://john.scardino.us/blog/2009/07/28/the-frank-sinatra-rule/</link>
		<comments>http://john.scardino.us/blog/2009/07/28/the-frank-sinatra-rule/#comments</comments>
		<pubDate>Tue, 28 Jul 2009 23:16:13 +0000</pubDate>
		<dc:creator>john</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[best practices]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[project management]]></category>

		<guid isPermaLink="false">http://john.scardino.us/blog/?p=239</guid>
		<description><![CDATA[as i see it (that sounds familiar [looks at blog title] oh yeah!&#8230;), there&#8217;s one rule of management which trumps them all. it&#8217;s what i like to call &#8220;the frank sinatra rule.&#8221; it&#8217;s very simple.  it says: &#8220;if you&#8217;re going to delegate, be sure that you delegate all the way.&#8221; many managers struggle with this [...]]]></description>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>5 reasons your meetings suck</title>
		<link>http://john.scardino.us/blog/2009/07/13/5-reasons-your-meetings-suck/</link>
		<comments>http://john.scardino.us/blog/2009/07/13/5-reasons-your-meetings-suck/#comments</comments>
		<pubDate>Mon, 13 Jul 2009 11:20:10 +0000</pubDate>
		<dc:creator>john</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[5 reasons]]></category>
		<category><![CDATA[best practices]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[quality]]></category>
		<category><![CDATA[theory]]></category>
		<category><![CDATA[time management]]></category>

		<guid isPermaLink="false">http://john.scardino.us/blog/?p=208</guid>
		<description><![CDATA[i couldn&#8217;t tell you the number of times people have said to me, &#8220;i wish i wasn&#8217;t in meetings all day; i&#8217;d be able to get some actual work done for a change.&#8221; if i had a nickel for each time someone moaned or groaned about having to go to a meeting, i&#8217;d have easily [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>1, 20, or 80?</title>
		<link>http://john.scardino.us/blog/2009/06/03/1-20-or-80/</link>
		<comments>http://john.scardino.us/blog/2009/06/03/1-20-or-80/#comments</comments>
		<pubDate>Thu, 04 Jun 2009 02:01:13 +0000</pubDate>
		<dc:creator>john</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[theory]]></category>

		<guid isPermaLink="false">http://john.scardino.us/blog/?p=140</guid>
		<description><![CDATA[the Pareto principle says that 80% of the effects of something come from only 20% of the causes. it&#8217;s certainly something that i have encountered in my work. as a consultant helping to analyze the business needs of particular resources, i see a lot of resources and how they affect an organization. i can say [...]]]></description>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>keep talking and shut up! — part 2</title>
		<link>http://john.scardino.us/blog/2009/05/13/keep-talking-and-shut-up-%e2%80%94%c2%a0part-2/</link>
		<comments>http://john.scardino.us/blog/2009/05/13/keep-talking-and-shut-up-%e2%80%94%c2%a0part-2/#comments</comments>
		<pubDate>Wed, 13 May 2009 21:56:59 +0000</pubDate>
		<dc:creator>john</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[collaboration]]></category>
		<category><![CDATA[management]]></category>

		<guid isPermaLink="false">http://john.scardino.us/blog/?p=95</guid>
		<description><![CDATA[we last talked about, when working in collaborative environments and managing people, those times when you need to speak up. this second part is to help show when you should bite your tongue and be quiet — which could be hard for many people! knowing when not to talk is as important as knowing when [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>keep talking and shut up! — part 1</title>
		<link>http://john.scardino.us/blog/2009/05/11/keep-talking-and-shut-up-%e2%80%94-part-1/</link>
		<comments>http://john.scardino.us/blog/2009/05/11/keep-talking-and-shut-up-%e2%80%94-part-1/#comments</comments>
		<pubDate>Mon, 11 May 2009 23:56:42 +0000</pubDate>
		<dc:creator>john</dc:creator>
				<category><![CDATA[General]]></category>
		<category><![CDATA[collaboration]]></category>
		<category><![CDATA[management]]></category>

		<guid isPermaLink="false">http://john.scardino.us/blog/?p=91</guid>
		<description><![CDATA[when it comes to managing people and projects — when you work in a collaborative environment — there&#8217;s one thing that&#8217;s more important than anything else, and that&#8217;s communication. you absolutely need to know when to keep talking, and when you need to shut up.  there are going to be a few times when you [...]]]></description>
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		<slash:comments>0</slash:comments>
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