showing appreciation: not just a manager’s role

Jan 10
2010

image by foreverdigital, flickr artist

i’m not sure exactly what my favorite part of hockey is.  as a goaltender (in my younger years), i have to admit that few things get me going more than a glove save on a 2-on-1 breakaway.  i can still appreciate a fine dangle, however.

i can tell you with conviction, however, that one of the best moments is the celebration when a player scores a goal.  the unbridled passion, the camaraderie, everything great about the sport of hockey comes through in one moment shared by 5 players on the ice (sometimes more).  it’s one single moment that embodies all of what hockey is about.

teamwork.

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do it, and let them see you do it

Oct 19
2009
image from Crashmaster007, flickr artist

image from Crashmaster007, flickr artist

it’s easy to tell people what to do or what’s expected of them, but leading by example says a lot about who you are as a person, not just as a leader.

when you’re a leader, one thing you expect from your team or organization is accountability.  you expect your people to embrace their roles, take ownership of their tasks, and ensure that their work is done when it needs to be, at a level of quality that will positively represent your organization.  if you expect that from your people — shouldn’t you expect that from yourself as well?

everything that you expect from your people, you should be willing to do yourself.  work hard, and let people see you working hard.  be prepared for different situations, and let people see you prepare.  you should do what you expect the people following you to do, and you should let them see you do it.  it’s inspirational, it forges trust, it sets a good example.

you can’t tell your people, “stop working so hard and take time for yourself,” and send emails at 1:00a on a weekday or 9:30p on a weekend.  it seems more like a challenge to work harder than a sincere concern about work-life balance.

so as a leader — when you make a promise, or institute new rules, or try to change habits — it’s best if you start with yourself.

leading by example says a lot about who you are.  what are your actions saying about you?

on teams

Aug 29
2008

the essential part of business today is working in teams.  teams that work on clients, or teams brought together to reform business tactics and bring about change in direction, change in standards, or changes in procedures.  that’s why it’s so important to understand how teams work, and appreciate them for what they are and what they do.

there are four moments in the life of a team that ultimately determine its success.  those stages are forming, storming, norming, and performing.  here, i’ll define for you the stages and show you why the stage that you probably feel is most important is actually not. Read the rest of this entry »